Answer the following questions: how much of your day do you spend communicating (sending and receiving information), what percentage? How well do you feel you process the information you receive? Do you tend to read or skim more of the time? Do you agree with the statement, “we are faced with a generation of skimmers?” Why or why not? As managers, how should we deal with things like training materials? Should we expect that our future employees only skim and change our communication methods, or expect future employees to learn how to meet our expectations or be fired?
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